Safeguarding for Education Agents and Counsellors

Train your global agent network in safeguarding and student welfare best practices.

Equip your education agents with essential safeguarding knowledge

Education agents and counsellors are more than advisors – they are a key part of an international student’s support system, helping to identify, support, and escalate well-being concerns throughout their study abroad journey.

This course helps agents understand their duty of care responsibilities and ensures they are aligned with safeguarding best practices when working with students.

Providing this training to your agent network not only strengthens compliance and student support, but also reinforces your institution’s commitment to safety, well-being and responsible recruitment.

Developed in partnership with Welfare Way, the Safeguarding for Education Agents and Counsellors (SEAC) certification course helps your recruitment network to:

Understand the key principles of safeguarding and protection as outlined in the United Nations Convention on the Rights of the Child (UNCRC).
Create and implement a student well-being framework to ensure student safety.
Recognise and address signs of abuse, neglect, and exploitation.

Strengthen your recruitment network

Providing your agents and counsellors with essential safeguarding training helps you build a network of trusted, professional recruitment partners.

Make Safeguarding for Agents and Counsellors a core part of your agent training and compliance strategy, and create a network that you can rely on.

Contact academy@icef.com or your sales representative to purchase an SEAC course bundle to share with your agents, and receive a special educator rate.