AGENT QUALITY ASSURANCE

We take care of the due diligence - so you can focus on partnerships

Providing a global benchmark for first-rate education agents with our agency screening, accreditation, and training.

Our industry-leading quality assurance processes are increasingly recognised worldwide as an advantage for education agencies and industry stakeholders, enabling easy identification of agency organisations that have been screened and accredited, as well as individual counsellors who have undertaken our training courses and are certified by ICEF.

Providing a global benchmark for comprehensive agent quality, we set high standards for agencies across the international education industry, helping education providers ensure that they are working with the best education agents to source their international students.

 

ICEF Agency Accreditation

Our comprehensive accreditation programme, ICEF Agency Status (IAS), is the global quality standard for international education agencies, identifying the best agents from around the world, who have undergone our stringent, annual vetting and reference checks, and have signed up to our Agency Code of Conduct.

The growing network of IAS agencies can be found in our global online directory and each agency can be securely verified by their unique ICEF ID and QR code, based on blockchain technology.

It is reviewed annually to ensure quality standards.

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Counsellor Training

Furthering our commitment to quality in the student recruitment agency sector, ICEF also provides continued professional development training courses for agents and student counsellors.

We offer two types of agent training courses:

Professional courses – provide practical, professional training for agency-based international student recruitment counsellors, building knowledge of the industry, key destinations, fundamental skills, and daily operations.

Destination courses – support the professional development of student recruitment counsellors wishing to specialise in a major study destination such as Canada, Ireland, or the US.

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ICEF Screened Agents

ICEF has helped to shape international education through our unrivalled networking events. A large part of the reason for our success has been the continued quality of the student recruitment agents who attend.

Before an agent is invited to join an event, they must go through a stringent vetting process involving reference checks, business practice audits, and an interview with an ICEF Agent Relations Manager.

This process has helped ICEF build a reputation for quality and educators who attend our events know they can trust the new partners they meet.