ICEF Secondary Education KLAgent Information Pack

Venue: Shangri-La Kuala Lumpur, 11, Jln Sultan Ismail, 50250 Kuala Lumpur
Event Date: 13:00 Wednesday, January 15 – 18:30 Friday, January 17 2025. 

Please scroll down for detailed timings, including registration and evening receptions.

*only applicable for fully sponsored agencies located outside of Kuala Lumpur.

You will be provided with a hotel room, including breakfast, for three nights from Wednesday afternoon, January 15, 2025 until Saturday morning, January 18, 2025 at one of our partner hotels. 

Your presence will be expected throughout the duration of the event.

A formal hotel booking confirmation will be sent to you approximately four weeks prior to the event. ICEF will sponsor one room per agency, unless otherwise stated.

Accommodation terms & conditions: 

• Event cancellation: If for some reason you will be unable to attend, please let us know by December 15, 2025 or you will be subject to a cancellation fee of 300 EUR.
• Event no-show: If you do not arrive for your reservation or fail to attend without contacting us, you will be charged for your accommodations for the entire period of the event, plus the cancellation fee.
• Additional person(s): If you require an extra person to be accommodated in your room, kindly inform us without delay. An additional charge of 150 EUR per person, per room will apply and must be organised in advance of the event.
• Early Departure: Should you need to leave the event earlier than January 17 at 18:30, please inform us of this well in advance. In accordance with the Agent Terms & Conditions, please note that clients leaving the event early without prior notification to ICEF will be subject to an Early Departure Fee equivalent to one night’s accommodation at the hotel’s prevailing rate.
• Hotel extra charges: All extra costs (i.e. mini-bar, room service, telephone, early/late check-in/out) will not be sponsored by ICEF and are at your own expense. The hotel will therefore ask you for your credit card details upon check-in.
• Check-in & Check-out: Earliest possible check-in time is 14:00 and latest check-out time is 12:00 noon.

Additional nights:
Booking an additional night is optional and at your own expense. Please click here to book online if you wish to extend your stay. Please only reserve additional nights outside of your sponsored nights.

The information below is advisory, we recommend you check your own visa requirements with your local embassy. 

Visas are required for nationals from the following countries when entering Malaysia:

Afghanistan, Angola, Bangladesh, Bhutan, Burkina Faso, Burundi, Cameroon, Central African Republic, Colombia, Congo (Democratic Republic), Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Ghana, Guinea-Bissau, Hong Kong (Special Administrative Region), India, Ivory Coast (Côte d’Ivoire), Kosovo, Liberia, Mali, Montenegro, Mozambique, Myanmar, Nepal, Niger, Nigeria, North Korea, Pakistan, Rwanda, Serbia, Sri Lanka, Western Sahara

Further information and guidance on how to apply for the Malaysian visa can be found here.

All foreign citizens travelling to Malaysia are required to complete the Malaysia Digital Arrival Card (MDAC) three days prior to arrival, except:

i. Citizens of Singapore;
ii. Diplomatic and Official Passport holders;
iii. Malaysian Permanent Residents and Long Term-Pass holders;
iv. General Certificate of Identity (GCI) Brunei Darussalam holders;
v. Brunei Malaysia Frequent Traveller Facility holders;
vi. Thailand Border Pass holders; and
vii. Indonesia Cross-Border Travel Document (PLB) holders.

For further details, please visit the Immigration Department of Malaysia’s website.

For any visa-related questions, please contact visasupport@icef.com

KLIA Express Train
The journey from the airport to the KL Sentral in the city centre by KLIA Express takes approximately 30 minutes. The KLIA Express operates at 15-minute intervals during peak hours and 20 minutes during off-peak. This service is available between 5 am and 1 am daily. A one-way ticket on KLIA Express is approximately MYR 55.

From KL Sentral, it is a 20-minute taxi ride to the hotel. Taxi coupons are available at any registered counters at the arrival hall of KL Sentral, costing approximately MYR 17.

Sultan Abdul Aziz Shah Airport is located around 26km from the event venue and is reachable within 30 minutes.

Taxis are available from the Arrivals terminal, or you can use the Grab app to book your taxi. No trains run from this airport into the city centre.

If you are using Marcom eSchedule PRO for the first time, we recommend that you visit the below links to make the most of the platform: 

• Getting Started 
• Scheduling Meetings – Useful Hints & Tips 
• Video tutorials
  

Scheduling meetings during the event

To make the most of your participation, meetings can be scheduled once the event has started, up to one hour before the requested meeting time. We recommend that you leave Marcom eSchedule PRO open throughout the event and regularly refresh the page to keep an eye on the latest meeting requests that may come through. 

Please note that you will not be provided with a printed copy of your schedule at the event.

*sponsorship opportunities are applicable for IAS agents only.

If you’re looking to increase your brand visibility and heighten your networking potential at ICEF events, why not consider agent enhanced participation or sponsorship opportunities?

Visit our website to view the available sponsorship items or contact your account manager.

You will be able to collect your badge and welcome bag from the ICEF hospitality desk located in the Lower Lobby Foyer from 13:00 on Wednesday 15 January and in the Grand Ballroom Foyer from 08:00 on Thursday 16 January. 

As this is an invitation-only event, anyone not wearing a badge may not be admitted into the event area. Please also understand that for the same reason, we cannot allow non-registered family, friends or staff to enter the meeting hall.

Join us on the first day of the event for a programme of seminars and presentations providing up-to-date information about the latest market trends and issues relevant to international education and student mobility. 

You can find out more via the seminar tab on your schedule and on the event website.

Welcome Reception: Wednesday 15 January, 19:00-21:00 in the Lemon Garden & Standing Terrace.

Dinner Reception: Thursday 16 January, 20:00-23:00 in the Grand Ballroom. 

The dress code for both receptions is smart casual. Please note that participants not wearing their event badges will not be admitted. Please register your attendance by clicking the green “Yes, I will attend” button on your MySchedule page.

If you are attending as an accompanying person without a meeting schedule your attendance at both receptions will be automatically registered.

To ensure that we are able to provide the best experience for all attendees, we would like to remind you that agents are hosted at ICEF events on the condition that they remain with the event for the duration of the programme. Please see our full event terms and conditions.

• Time zone: Kuala Lumpur is 8 hours ahead of GMT.
• Currency: The official currency is the Malaysian Ringgit (MYR). For current exchange rates, please see x-rates. Credit cards are widely accepted.
• Electricity: The standard voltage is 240 V, and the frequency is 50 Hz.
• Plug type: The power plugs and sockets are of type G. Visitors may need to bring their own adaptors.
• Climate: Kuala Lumpur has a tropical rainforest climate, with consistent temperatures throughout the year. Average temperatures in January are around 31°C during the day and 23°C at night.

If you have any questions prior to the event, please do not hesitate to contact us by email to icef-secondary-agents@icef.com.

We look forward to welcoming you to Kuala Lumpur!