ICEF South East AsiaAgent Information Pack

Venue: JW Marriott Hotel & Suites Saigon (formerly the InterContinental Saigon), Corner Hai Ba Trung Street & Le Duan Boulevard, Ben Nghe Ward, District 01, Ho Chi Minh City, Vietnam, 700000

Event Date: 12:00 Tuesday, June 10 – 18:30 Thursday, June 12 2025. 

Please scroll down for detailed timings, including registration and evening receptions.

*only applicable for fully sponsored agencies located outside of Ho Chi Minh.

You will be provided with a hotel room, including breakfast, for three nights from Tuesday afternoon, June 10 2025 until Friday morning, June 13, 2025 at one of our partner hotels. 

Your presence will be expected throughout the duration of the event.

A formal hotel booking confirmation will be sent to you approximately four weeks prior to the event. ICEF will sponsor one room per agency, unless otherwise stated.

Accommodation terms & conditions: 

• Event cancellation: If for some reason you will be unable to attend, please let us know by April 29 2025 or you will be subject to a cancellation fee of 395 EUR.
• Event no-show: If you do not arrive for your reservation or fail to attend without contacting us, you will be charged for your accommodations for the entire period of the event, plus the cancellation fee.
• Additional person(s): If you require an extra person to be accommodated in your room, kindly inform us without delay. An additional charge of 150 EUR per person, per room will apply and must be organised in advance of the event.
• Early Departure: Should you need to leave the event earlier than June 12 at 18:30, please inform us of this well in advance. In accordance with the Agent Terms & Conditions, please note that clients leaving the event early without prior notification to ICEF will be subject to an Early Departure Fee equivalent to one night’s accommodation at the hotel’s prevailing rate.
• Hotel extra charges: All extra costs (i.e. mini-bar, room service, telephone, early/late check-in/out) will not be sponsored by ICEF and are at your own expense. The hotel will therefore ask you for your credit card details upon check-in.
• Check-in & Check-out: Earliest possible check-in time is 15:00 and latest check-out time is 12:00 noon.

The information below is advisory, we recommend you check your own visa requirements with your local embassy. 

Citizens of the below countries can enter Vietnam visa-free, depending on the length of your stay: 

Belarus, Brunei, Cambodia, Chile, Denmark, Finland, France, Germany, Indonesia, Italy, Japan, Kyrgyzstan, Laos, Malaysia, Myanmar, Norway, Panama, Philippines, Russia, Singapore, South Korea, Spain, Sweden, Thailand, United Kingdom.

Further information and guidance on how to apply for the Vietnam visa can be found here.

For any visa-related questions, please contact visasupport@icef.com

If you are using Marcom eSchedule PRO for the first time, we recommend that you visit the below links to make the most of the platform: 

• Getting Started 
• Scheduling Meetings – Useful Hints & Tips 
• Video tutorials

Scheduling meetings during the event

To make the most of your participation, meetings can be scheduled once the event has started, up to one hour before the requested meeting time. 

We recommend that you leave Marcom eSchedule PRO open throughout the event and regularly refresh the page to keep an eye on the latest meeting requests that may come through. 

Please note that you will not be provided with a printed copy of your schedule at the event.

You will be able to collect your badge and welcome bag from the ICEF hospitality desk located in the Grand Ballroom Foyer on the 2nd floor from 12:00 on Tuesday 10 June and from 08:00 on Wednesday 11 June. 

As this is an invitation-only event, anyone not wearing a badge may not be admitted into the event area. Please also understand that for the same reason, we cannot allow non-registered family, friends or staff to enter the meeting hall.

If you change your representative at the event it is important you inform your account manager of this in advance before arriving, otherwise you may experience delays at registration.

Join us on the first day of the event for a programme of seminars and presentations providing up-to-date information about the latest market trends and issues relevant to international education and student mobility. 

You can find out more via the seminar tab on your schedule and on the event website.

Welcome Reception: Tuesday 10 June, 19:00-21:00 in the Ballroom Prefunction Area on the 2nd floor. 

Dinner Reception: Wednesday 11 June, 19:30-22:00 at the Park Hyatt Saigon. A bus transfer to and from the dinner reception will be available. The hotel is within a 10 minute walk from the main event venue.

The Park Hyatt Saigon’s address is:
2 Lam Son Square
Bến Nghé, Quận 1
Thành phố
Hồ Chí Minh City

The dress code for both receptions is smart casual. Please note that participants not wearing their event badges will not be admitted. Please register your attendance by clicking the green “Yes, I will attend” button on your MySchedule page.

If you are attending as an accompanying person without a meeting schedule your attendance at both receptions will be automatically registered.

To ensure that we are able to provide the best experience for all attendees, we would like to remind you that agents are hosted at ICEF events on the condition that they remain with the event for the duration of the programme. Please see our full event terms and conditions.

• Time zone: Ho Chi Minh is 7 hours ahead of GMT.
• Currency: The official currency is the Vietnamese Dong (VND). For current exchange rates, please see x-rates. Credit cards are widely accepted.
• Electricity: The standard voltage is 220 V, and the frequency is 50 Hz.
• Plug type: The power plugs and sockets are of types A, C & F. Visitors may need to bring their own adaptors.
• Climate: Ho Chi Minh has both a tropical climate zone and a temperate climate zone, with all of the country experiencing the effects of the annual monsoon. The average daily maximum is 33 C and the average daily minimum is 25 C.

If you have any questions prior to the event, please do not hesitate to contact us by email to icef-asia-agents@icef.com.

We look forward to welcoming you to Ho Chi Minh!